Terms and Conditions – Complete Accommodation

 

We are Complete Holiday Homes Ltd, trading as Complete Accommodation, a company registered in England and Wales with company number 07913951 whose registered office is at 45a Stoke Road, Gosport, Hants PO12 1LS. Our registered VAT number is 151614436.

These are our booking terms and conditions on which we provide our services to you, please read this document carefully.

In some areas of these terms, you will have different rights depending on whether you are a business or a consumer. You are considered a consumer if you are an individual and you are procuring our services wholly or mainly for your personal use (rather than in connection with your trade, business, craft or profession).

Our terms and conditions are comprised of the section “About our Booking Procedure” and the “General Terms and Conditions”. Where there is any discrepancy between these two sections, these General Terms and Conditions shall prevail.

ABOUT OUR BOOKING PROCEDURE

Our aim is simple, to ensure your stay with us is enjoyable as possible.

We have tried to think of everything to ensure that guests staying with us enjoy a trouble free and relaxed time as possible. However, even with the best of intentions, there may be something we have overlooked or an unexpected situation or event may have occurred. If there is something that you need to bring to our attention we would ask that this is done as soon as practically possible and we will do our very best to rectify the issue.

As such, if you have any questions about these terms or about your stay in one of our properties, please contact us using the details at the end of these terms. If we need to contact you, we will do so by telephone or by writing to you at the email address or postal address you provided to us on our online booking form. Please be aware that if you call us you may be charged standard telephone rates.

Booking Reservations, Deposits and Rental Payments

To make a reservation at one of our properties you will need to place a non-refundable Reservation Deposit on our secure on-line protected payment gateway and you will be sent instructions on how to do so. The deposit is calculated at 25% of the rental amount and will be deducted from the Rental Balance and this then reserves the property for you. The Rental Balance is then due 6 weeks prior to your arrival date along with the refundable Damages Deposit. Our damages deposits are usually a fixed amount but we reserve the right to charge more in certain circumstances where we believe that there presents a higher risk to a particular property.

Once you have paid the Reservation Deposit, we will send you by email or post our booking forms. If you need us to make reasonable adjustments for you or your guests, please set this out in our booking forms. You will need to complete and return the completed booking forms to our email or postal address detailed at the end of these terms within 7 days before your booking is fully confirmed. You will then be required to pay us the Rental Balance and Damages Deposit no later than 6 weeks before your arrival date for your stay.

If your arrival date falls 6 weeks or less from the date that you make your reservation, the outstanding Rental Balance will need to be paid to us at the same time as the Reservation Deposit for your reservation to be processed. In this instance (unless we notify you otherwise), please return the completed booking forms to our email/postal address detailed at the end of these terms no later than the specified time required to process your booking prior to your stay.

Deposit Return

We aim to return the damages deposit within 7 working days after your departure date, but please do note that there may be instances where we cannot process the deposit repayment within this time period, for example if there is a problem with the condition that you have left the property in, if deductions to the deposit are disputed, or if there is an issue at the bank.

Any fees referred to in these terms and conditions shall be deducted from your damages deposit before any part of the deposit is returned to you. Where the amount of the deductions exceeds the amount of the deposit, we reserve the right to recover all reasonable costs from you.

Insurance

We strongly recommend that each guest is covered by comprehensive travel insurance to include cancellation, flight delays, loss and damage to baggage and other property, plus health insurance to include possible evacuation and repatriation coverage.

Arrival and Departure

We try to allow guests to arrive and depart as early and as late as possible but these times are often governed by other departing and arriving guests and enough time must be left between bookings to ensure that a property can be adequately prepared. With this in mind, check in time is usually between 4-6pm on the day of arrival and check out time is by 10am on the day of departure. If any guest leaves the property later than the agreed or allocated check out time or causes delays for the housekeeping staff, without any prior written agreement, a minimal late departure fee of £50 per hour is payable, or £20 per cleaner, per hour, whichever is greater.

Upon check in if you are running late we do understand as this can happen, however it will then be necessary to reschedule the person booked to meet you as we do have to show you around for health and safety reasons etc. Please be aware that for arrivals after 7pm there is a £25 late arrival fee, for arrivals after 9pm a £50 fee and for arrivals after 12pm a £75 fee. If you do require a late arrival or are running late this must still be agreed with the landlord/housekeeper to make sure this is possible and someone is available to meet you at the property at the time required.

We will always do our best to meet with guests needs and if you have requests outside the above times we would ask that you speak to us prior to your arrival.

Extra Guests

The booking is made for the number of persons as stated by the guest named on the original booking form and only this number of persons is permitted for overnight stays and the number of persons using the property is not to exceed the maximum capacity advertised on the website.

If during a function or event additional guests are due to use the property and its grounds which exceed the maximum capacity of the property as advertised on the website, Complete Accommodation will need to be informed of this at the time of placing the reservation and an additional damage deposit may be required in this instance prior to their arrival.

Guests do not have permission to hire in outside or 3rd party services relating either directly or indirectly to any function without prior written permission from Complete Accommodation.

Noise Levels

We would ask that all guests are considerate and respectful to neighbours of our properties and noise levels and behaviour are kept appropriate for a residential area so as not to cause inconvenience or offence. If music is being played then we also ask that this is kept to an acceptable level and where possible any doors and windows remain closed. Where applicable if out within gardens we kindly ask that music is not played because if it is this is not always to everyone’s tastes, plus if you have music on you will need to talk louder to be heard over this and then if you wish the music to be heard you need to turn it up, and so on. Please also ensure all noise within gardens kept to a minimum after 9pm.

If it is necessary to attend the property due to excessive noise or unreasonable or inconsiderate behaviour then a call out charge of £100 will be applicable and deducted from the deposit. We are sorry for having to include this in our rental conditions but whilst our properties are for guests to enjoy this cannot be at the expense of neighbours as this would be extremely unfair.

Party Groups/Minors/Age Restrictions/Management’s Discretion

Where a property is close to residential homes we may place restrictions on the number of guests, or group type, that can stay in the property. This may also apply in the warmer months between April and September or other periods such as over New Year.

Where a party group includes children under 3 years of age, you may be limited as to which properties are available for your stay. This is because certain properties are not suitable or may not be equipped to cater for young children.

All guests under the age of 18 must be supervised by a responsible adult whilst in the property and its grounds.

Some of our properties have age restrictions, such as where we feel it would not be suitable for younger all adult groups, such as within quiet residential areas where noise may be an issue.

All bookings are subject to the managements discretion 

Care and Repair

All guests agree to keep the property, all furniture, fittings and effects in or on the premises and property grounds in good repair and to vacate the property leaving it in a clean and tidy condition. The guest named on the booking form is responsible for the due care of all party members and guests are liable for all costs relating to replacing any items damaged or broken and also for any repairs or extra cleaning costs made necessary.

Any damages or breakages must be reported to us as soon as they occur and prior to guests departing the property.

There is a strict non-smoking policy within any inside areas of all our properties. The use of candles and joss ticks are also not permitted inside the property due to insurance restrictions. A barbecue (if available) is only to be used in designated outside areas of the properties grounds.

No pets are permitted inside the house and grounds, (unless at one of our pet friendly properties and previously agreed in writing). If any evidence is found of pets or animals being inside a non-pet friendly property during your stay there will be a charge of £100 payable to cover fumigation costs. This cost will be taken from the deposit held by Complete Accommodation. These additional charges are to cover the direct costs we incur, for example in overtime or on-call charges for our staff and the additional cleaning that we carry out where pets have stayed at a property.

 

If you are a consumer or a business that is using our services as a HOLIDAY LET the terms that apply to you are set out on pages 3 – 7.

If you are a business that is using our services for BUSINESS USE the terms that apply to you are set out on pages 7 – 11.

 

HOLIDAY LET: General Terms and Conditions

  1. A) Our Contract with You

The process of booking your holiday at one of our properties (“Property”) (“Booking”) is set out in the Overview of our Booking Procedure, above.

Our acceptance of your Booking will take place when:

(a) you have paid the non-refundable reservation deposit due on the Property in cleared funds (“Reservation Deposit”);
(b) you have paid the outstanding rental payment for the Property in cleared funds (“Rental Payment”);
(c) you have paid the refundable damages deposit due on the property in cleared funds (“Damages Deposit”)
(d) you have returned by email/post your completed booking forms; and
(e) following receipt of the above we have emailed you our acceptance of your Booking,

at which point a contract will come into existence between you and us.

Our terms and conditions will apply to you and your party during your stay with us, including any permitted extension of your stay. The terms will terminate automatically when you leave the Property on your actual departure date. This does not affect any rights or remedies that may have accrued during your stay.

Your stay at our properties is not an assured shorthold tenancy agreement and is as a holiday let only, pursuant to paragraph 9, Schedule 1 of the Housing Act 1988 and no relationship of landlord and tenant is created. If you are staying with us for longer than 10 days, we may need to access the Property at any time to allow us to carry out a light clean of the Property which may include a change of the towels and linen. We may also need to access the Property for the purposes of inspection and to carry out any essential repair or maintenance work. We will try to organise this at a time that is convenient for you and with as much notice to you as possible.

If you do not pay the Reservation Deposit and/or the Rental Balance Payment and/or the Damages Deposit and/or return the booking forms by the date they are due, we will send you a reminder by email or telephone. If you fail to make the payment and/or return the forms within 48 hours of the date it is due, we will assume that you wish to cancel your Booking. If this happens, your booking will immediately be cancelled.

  1. B) Descriptions

Every effort has been made to describe and portray the Property, its grounds and the local area in an accurate and factual way but we cannot guarantee that a device’s display of the colours or the size of the Property accurately reflects the Property.

  1. C) Payment

You can find up to date pricing for our properties online on our website or by emailing us at the address at the end of these terms. We normally charge a fixed fee as a Damages Deposit for our properties, but reserve the right to charge more in certain circumstances. You can find our deposit charges on our website and on the booking forms. All our prices are inclusive of VAT (where applicable).

Where your Booking is made more than 6 weeks in advance, you must pay us the non-refundable Reservation Deposit at the time of your booking. We must then receive the outstanding Rental Balance Payment and your refundable Damages Deposit no later than 6 weeks before your arrival date for your stay.

For bookings made less than 6 weeks in advance, you must pay us the Reservation Deposit, the Rental Balance Payment, the Damages Deposit and any other charges relating to your stay at the time of your Booking.

Where paying via debit or credit card you will be directed through our secure hosting payment gateway.

  1. D) If you want to Change or Cancel your Booking

If you would like to extend your stay with us for a longer period than agreed in your Booking, we ask that you provide us with at least 48 hours notice. If we agree to your request for an extension, you will be required to pay the additional rental payments before the date specified on the invoice we provide to you for your extended stay. You may also be charged an additional amount for cleaning during your extended period of stay and we shall notify you of any additional charges when you make your extended booking. For the avoidance of doubt, these terms and conditions will apply to any extension of your Booking.

Our cancellation policy is as follows :-

A 25% Reservation Deposit is due upon reservation of your requested dates and the remaining Rental Balance and the refundable Damages Deposit are due 6 weeks (42 days) prior to a booking commencement date.

Both the Reservation Deposit and the Rental Balance are non-refundable unless you have our Cancellation Protection Plan, which will be offered at your point of reservation. This is available for an additional 5% premium of the full rental payment which is the sum of the Reservation Deposit and the Rental Balance added together and covers you for the following :-

If you have our Cancellation Protection you can receive a 100% refund if you cancel your booking right up to two days in advance of your arrival date for the following reasons:

  • Illness for you or a named member of your group (covered by a valid doctor’s certificate)
  • Death to you or a named member of your group (covered by a valid coroners certificate)
  • Jury service for you or a named member of your group (covered by a valid court notification)
  • Government public health restrictions mean it would be unlawful to travel or stay at our accommodation (i.e. during a pandemic)

Alternately if you have our Cancellation Protection you can receive a 50% refund if you cancel your booking right up to two days in advance of your arrival date for any other reason other than those named above.

* All refunds are subject to a £25 administration charge and the Rental Balance is due on time for any refunds to be considered – Please view our Full Cancellation Plan here

Complete Accommodation strongly recommend that guests have independent holiday/travel insurance to cover themselves against eventualities such as air flight cancellations, lost baggage, medical cover, emergency evacuation, war, terrorism, etc.

Any cancellation charges reflect the losses we incur when you cancel your Booking, including but not limited to losses from being unable to let the Property to other guests, the administrative costs of organising your stay and the losses we incur if we have to reduce the rental payments where the Property is re-let.

In the unlikely event of the Booking needing to be cancelled by Complete Accommodation the full rental cost paid including any deposits taken shall be refunded in full and this is agreed as a final settlement

We will do our best to accommodate any changes that you request to your Booking, but we cannot guarantee that we are able to meet your request for changes and any refund shall be paid onto the card used to pay the Deposit/s and/or Rental Payment.

Where a guest chooses to book through a third party booking site such as VRBO or Airbnb, if the third party site takes the rental payment/s then their cancellation policy may need to supersede ours. If you have chosen to book through a third party site please contact them for their cancellation policy.

Complete Accommodation strongly recommend that guests take out independent holiday insurance.

  1. E)   Our Right to Make Changes

We may need to make minor adjustments to your Booking or the Property either to reflect a change in any relevant laws or regulatory requirements, or to implement minor technical adjustments.  These changes should not affect your stay at the Property.

We may need to make more significant changes to your Booking or the Property and we will provide you with as much notice as possible where this is required.  If we do need to change or cancel your Booking we will do our best to offer you similar alternative accommodation.  If we are not able to provide alternative accommodation, or you are unable to accept the alternative accommodation that we offer, you may cancel your Booking and we will refund you the total amount paid as at the date of cancellation.

Where you are a business, you agree that such a refund is in full and final settlement and Complete Accommodation shall have no further liability to you.

  1. F)   Access and our Right to Evict

We reserve the right for our representatives, agents and sub-contractors to enter the Property to inspect it, carry out necessary maintenance or repair, collect any post, or in the event of an emergency, during your stay.  We will try to give you as much notice as possible, except in the event of an emergency.

We reserve the right to relocate you during your stay to another property of a similar standard to the Property.  We will try to give you as much notice as possible, except in the event of an emergency.

We reserve the right to ask guests to leave the Property and our sites and other properties immediately if:

(a)   we consider that you are in material breach of any of these condition;

(b)   we consider that your behaviour, or the behaviour of your party endangers the safety or quiet enjoyment of our visitors, neighbours and staff;

(c)   any serious or persistent complaints are made about your behaviour of the behaviour of your party; or

(d)   you or your party cause serious or material damage to any of our properties, including the Property, or their contents,

and in these circumstances we will not refund any monies or pay compensation.

  1. G)   Complaints

If you are not entirely satisfied with the Property and facilities offered, we apologise in advance and we would ask that you inform us within 24 hours of your arrival. This gives us adequate time for the matter to be addressed or rectified if this is possible.  It is often extremely difficult (and sometimes impossible) to adequately resolve difficulties unless we are promptly notified.

If any complaint cannot be resolved during your stay please write to us with full details to our email/postal address below within 14 days of your departure.  We try to respond to complaint within 14 days.

  1. H)   Our Liability

If guests are concerned with the condition and or safety of any part of the Property or it’s fixtures they must bring this to our immediate attention.

Our liability to you if you are a consumer.

Nothing within these terms is intended to limit our liability for:

(a)           death or personal injury caused by our negligence;

(b)           fraud or fraudulent misrepresentation on our part; or

(c)           any breach of the implied terms relating to our provision of services to you which we cannot exclude our liability for.

We shall not be liable for any losses which are not a foreseeable consequence of us breaking these conditions. Losses are foreseeable where they could be contemplated by you and us at the time your Booking is accepted by us.

Your Booking is made as a consumer for the purpose of a holiday and your knowledge that we will not be liable for any business losses however suffered or incurred by you.

Our liability to you if you are a business

Nothing within these terms shall limit or exclude our liability for:

(a)           death or personal injury caused by our negligence;

(b)           fraud or fraudulent misrepresentation; or

(c)           breach of the terms implied by section 12 Sale of Goods Act 1979 or section 2 Supply of Goods and Services Act 1982.

All terms implied by sections 13-15 Sale of Goods Act 1979 and sections 3-5 Supply of Goods and Services Act 1982 are excluded.

Subject to 8(B)(i) above:

(a)           we shall not be liable to you, in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with any contract between us; and

(b)           our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to your total Rental Payment for the particular Booking.

  1. I)   Your Liability to Us

If you are a consumer and you fail to comply with these terms, including if you damage any of our properties (including the Property) or its fixtures and fittings, you will be responsible for the foreseeable losses we incur as a result of your breach.

If you are a business and you fail to comply with these terms, including if you damage any of our properties (including the Property), you will be responsible for any loss, damage, costs or expenses that we incur as a result.

  1. J)  Events beyond our Control

We will not be responsible for any failure to perform our obligations under these terms that is caused by an event outside our control.  If an event outside of our control may affect your Booking we will let you know as soon as possible and will take steps to minimise the impact of such an event.  If we are not able to provide you with any accommodation during the dates of your Booking because of an event outside of our control and you are not able to reschedule your Booking you may cancel your Booking and receive a refund.  For the avoidance of doubt, we will not be liable for any other losses that you may incur from an event outside of our control.

  1. K)  Data Protection

We will use the personal information that you provide to us to supply our services to you, to process payment for your Booking, if we are required by law (for example to the police), or if you have agreed to this during the booking process to give you information about similar services that we provide, but you may stop receiving any marketing notices from us at any time by contacting us.

  1. L)  Other important terms

If you are a business, these terms constitute the entire agreement between us in relation to your purchase of our services.  You acknowledge that you have not relied upon any statement, promise, representation, assurance or warranty made or given by us or on behalf of us which is not set out within these terms and you agree that you shall have no claim for innocent or negligent misrepresentation, or negligent misstatement, based on any statement in this agreement.

We may transfer our rights and obligations under these terms to another organisation.  We will tell you in writing if this happens and we will ensure that the transfer does not affect your rights under the contract.

Each of the paragraphs of these terms operates separately.  If any court or relevant authority decides that any of these terms are unlawful, the remaining paragraphs will remain in full force and effect.

If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

  1. M)  Law

If you are a consumer, these terms are governed by English law and you can bring legal proceedings in respect of the products in the English courts. If you live in Scotland you can bring legal proceedings in respect of the products in either the Scottish or the English courts. If you live in Northern Ireland you can bring legal proceedings in respect of the products in either the Northern Irish or the English courts.

If you are a business, any dispute or claim arising out of or in connection with a contract between us or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.

…………………………………………………………

BUSINESS USE: General Terms and Conditions

A)   Our Contract with You

The process of booking your holiday at one of our properties (“Property”) (“Booking”) is set out in the Overview of our Booking Procedure, above.

Our acceptance of your Booking will take place when:

(a)   you have paid the non-refundable reservation deposit due on the Property in cleared funds (“Reservation Deposit”);
(b)   you have paid the outstanding rental payment for the Property in cleared funds (“Rental Payment”);
(c) you have paid the refundable damages deposit due on the property in cleared funds (“Damages Deposit”)
(d)   you have returned by email/post your completed booking forms; and
(e)   following receipt of the above we have emailed you our acceptance of your Booking,

at which point a contract will come into existence between you and us.

Our terms and conditions will apply to you and the persons authorised by us to occupy the Property in accordance with these conditions (your “Employees”) during your stay with us, including any permitted extension of your stay.  References to “you” and “your” within these terms are to you (the business making the booking) and your Employees.  The terms will terminate automatically when you leave the Property on your actual departure date.

Your stay at our properties is not an assured shorthold tenancy agreement and no security of tenure will be created by your stay at the Property.  Your occupation of the Property is as a licensee only and no relationship of landlord and tenant will be created. The Property is not for use as a primary home or residence, and is for use as temporary accommodation only.

We retain control, possession and management of the Property and you have no rights to exclude us from the Property.

The terms of occupation of your Booking are personal to you and your occupation is not assignable and your rights relating to your stay at the Property may only be exercised by you.

Throughout your stay, you must observe any rules and regulations that we may make concerning the Property and any common areas, such as stairwells, staircases, hallways, entrance areas, garden and outdoor areas.

We may need to access the Property at any time to allow us to carry out a light clean of the Property which may include a change of the towels and linen. We may also need to access the Property for the purposes of inspection and to carry out any essential repair or maintenance work.  We shall try to organise this at a time that is convenient for you and reasonable notice.

If you do not pay the Reservation Deposit and/or the Rental Balance Payment and/or the Damages Deposit and/or return the booking forms by the date they are due, we will send you a reminder by post, email or telephone.  If you fail to make the payment and/or return the forms within 48 hours of the date it is due, your booking will immediately be cancelled.

  1. B)   Descriptions

Any descriptive matter, advertising, photographs and maps shown on our website or in our advertising material are for the sole purpose of giving an approximate idea of the properties and the services we provide.  They shall not form part of our contract with you or have any contractual force.

These conditions apply to our contract with you to the exclusion of any other terms that you seek to impose or incorporate, or which are implied by trade, custom, practice or course of dealing.

  1. C)   Payment

You can find up to date pricing for our properties online on our website or by emailing us at the address at the end of these terms. We normally charge a fixed fee as a Damages Deposit for our properties, but reserve the right to charge more in certain circumstances.  You can find our deposit charges on our website and on the booking forms.  All our prices are inclusive of VAT (where applicable).

Where your Booking is made more than 6 weeks in advance, you must pay us the non-refundable Reservation Deposit at the time of your booking.  We must then receive the outstanding Rental Balance Payment and your refundable Damages Deposit no later than 6 weeks before your arrival date for your stay.

For bookings made less than 6 weeks in advance, you must pay us the Reservation Deposit, the Rental Balance Payment, the Damages Deposit and any other charges relating to your stay at the time of your Booking.

Where paying via debit or credit card you will be directed through our secure hosting payment gateway.

  1. D)   If you want to Change or Cancel your Booking

If you would like to extend your stay with us for a longer period than agreed in your Booking, we ask that you provide us with at least 48 hours notice.  If we agree to your request for an extension, you will be required to pay the additional rental payments before the date specified on the invoice we provide to you for your extended stay. You may also be charged an additional amount for cleaning during your extended period of stay and we shall notify you of any additional charges when you make your extended booking.  For the avoidance of doubt, these terms and conditions will apply to any extension of your Booking.

Our cancellation policy for all bookings taken after 1st December 2020 is as follows :-

A 25% Reservation Deposit is due upon reservation of your requested dates and the remaining Rental Balance and the refundable Damages Deposit are due 6 weeks (42 days) prior to a booking commencement date.

Both the Reservation Deposit and the Rental Balance are non-refundable unless you have our Cancellation Protection Plan, which will be offered at your point of reservation. This is available for an additional 5% premium of the full rental payment which is the sum of the Reservation Deposit and the Rental Balance added together and covers you for the following :-

If you have our Cancellation Protection you can receive a 100% refund if you cancel your booking right up to two days in advance of your arrival date for the following reasons:

  • Illness for you or a named member of your group (covered by a valid doctor’s certificate)
  • Death to you or a named member of your group (covered by a valid coroners certificate)
  • Jury service for you or a named member of your group (covered by a valid court notification)
  • Government public health restrictions mean it would be unlawful to travel or stay at our accommodation (i.e. during a pandemic)

Alternately if you have our Cancellation Protection you can receive a 50% refund if you cancel your booking right up to two days in advance of your arrival date for any other reason other than those named above.

* All refunds are subject to a £25 administration charge and the Rental Balance is due on time for any refunds to be considered – Please view our Full Cancellation Plan here

Complete Accommodation strongly recommend that guests have independent holiday/travel insurance to cover themselves against eventualities such as air flight cancellations, lost baggage, medical cover, emergency evacuation, war, terrorism, etc.

Any cancellation charges reflect the losses we incur when you cancel your Booking, including but not limited to losses from being unable to let the Property to other guests, the administrative costs of organising your stay and the losses we incur if we have to reduce the rental payments where the Property is re-let.

In the unlikely event of the Booking needing to be cancelled by Complete Accommodation the full rental cost paid including any deposits taken shall be refunded in full and this is agreed as a final settlement

We will do our best to accommodate any changes that you request to your Booking, but we cannot guarantee that we are able to meet your request for changes and any refund shall be paid onto the card used to pay the Deposit/s and/or Rental Payment.

Where a guest chooses to book through a third party booking site such as VRBO or Airbnb, if the third party site takes the rental payment/s then their cancellation policy may need to supersede ours. If you have chosen to book through a third party site please contact them for their cancellation policy.

Complete Accommodation strongly recommend that guests take out independent holiday insurance.

  1. E)   Our Right to Make Changes

We may need to make minor adjustments to your Booking or the Property either to reflect a change in any relevant laws or regulatory requirements, or to implement minor technical adjustments.  These changes should not affect your stay at the Property.

We may need to make more significant changes to your Booking or the Property.  If we do need to cancel your Booking we shall try to offer you similar alternative accommodation.  If we are not able to provide alternative accommodation you may cancel your Booking.  You agree that any refund offered by us in the event of our cancellation is in full and final settlement and Complete Accommodation shall have no further liability to you.

  1. F)   Access and our Right to Evict

We reserve the right for our representatives, agents and sub-contractors to enter the Property to inspect it, carry out necessary maintenance or repair, collect any post, or in the event of an emergency, during your stay.

We reserve the right to relocate you during your stay to another property of a similar standard to the Property.

We reserve the right to ask guests to leave the Property and our sites and other properties immediately if:

(a)   we consider that you are in material breach of any of these conditions;

(b)   we consider that your behaviour, or the behaviour of your party endangers the safety or quiet enjoyment of our visitors, neighbours and staff;

(c)   any serious or persistent complaints are made about your behaviour of the behaviour of your party;

(d)   you or your party cause serious or material damage to any of our properties, including the Property, or their contents; or

(e)   you do or you permit to be done on the Property anything which is illegal or which may be or become a nuisance (whether actionable or not), annoyance, inconvenience or disturbance.

and in these circumstances we will not refund any monies or pay compensation.

  1. G)   Complaints

If you are not entirely satisfied with the Property and facilities offered, we apologise in advance and we would ask that you inform us within 24 hours of your arrival. This gives us adequate time for the matter to be addressed or rectified if this is possible.  It is often extremely difficult (and sometimes impossible) to adequately resolve difficulties unless we are promptly notified.

If any complaint cannot be resolved during your stay please write to us with full details to our email/postal address below within 14 days of your departure.  We try to respond to complaint within 14 days.

  1. H)   Our Liability

If you are concerned with the condition and or safety of any part of the Property or it’s fixtures you must bring this to our immediate attention.

Nothing within these terms shall limit or exclude our liability for:

(a)           death or personal injury caused by our negligence;

(b)           fraud or fraudulent misrepresentation; or

(c)           breach of the terms implied by section 12 Sale of Goods Act 1979 or section 2 Supply of Goods and Services Act 1982.

All terms implied by sections 13-15 Sale of Goods Act 1979 and sections 3-5 Supply of Goods and Services Act 1982 are excluded.

Subject to 8(i) above:

(a)           we shall not be liable to you, in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, or any indirect or consequential loss arising under or in connection with any contract between us for:

loss of profits;
ii.    loss of sales or business;
iii.    loss of agreements or contracts;
iv.    loss of anticipated savings;
v.    loss of use or corruption of software, data or information;
vi.    loss of or damage to goodwill; and
vii.    any indirect or consequential loss;

(b)           our total liability to you for all other losses arising under or in connection with any contract between us, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, shall be limited to your total Rental Payment the particular Booking.

We will not be responsible for any failure to perform our obligations under these terms that is caused by an event outside our control.

  1. I)   Your Liability to Us

If you fail to comply with these terms, including if you damage any of our properties (including the Property), you will be responsible for any loss, damage, costs or expenses that we incur as a result.

  1. J)  Events beyond our Control

We will not be responsible for any failure to perform our obligations under these terms that is caused by an event outside our control.  If an event outside of our control may affect your Booking we will let you know as soon as possible and will take steps to minimise the impact of such an event.  If we are not able to provide you with any accommodation during the dates of your Booking because of an event outside of our control and you are not able to reschedule your Booking you may cancel your Booking and receive a refund.  For the avoidance of doubt, we will not be liable for any other losses that you may incur from an event outside of our control.

  1. K)  Data Protection

We will use the personal information that you provide to us to supply our services to you, to process payment for your Booking, if we are required by law (for example to the police), or if you have agreed to this during the booking process to give you information about similar services that we provide, but you may stop receiving any marketing notices from us at any time by contacting us.

  1. L)  Other important terms

These terms constitute the entire agreement between us in relation to your purchase of our services.  You acknowledge that you have not relied upon any statement, promise, representation, assurance or warranty made or given by us or on behalf of us which is not set out within these terms and you agree that you shall have no claim for innocent or negligent misrepresentation, or negligent misstatement, based on any statement in this agreement.

We may transfer our rights and obligations under these terms to another organisation.  You shall not assign, transfer, charge, subcontract, declare a trust over or deal in any other manner with any or all of your rights and obligations under the Contract without our prior written consent.

This contract does not give rise to any rights under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the contract.

Each of the paragraphs of these terms operates separately.  If any court or relevant authority decides that any of these terms are unlawful, the remaining paragraphs will remain in full force and effect.

If we do not insist immediately that you do anything you are required to do under these terms, or if we delay in taking steps against you in respect of your breaking this contract, that will not mean that you do not have to do those things and it will not prevent us taking steps against you at a later date.

  1. M)  Law

Any dispute or claim arising out of or in connection with a contract between us or its subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales and the courts of England and Wales shall have exclusive jurisdiction to settle any such dispute or claim.


The following describes the Terms of Service Conditions of Use for our Complete Accommodation website.

PLEASE READ THIS DOCUMENT CAREFULLY BEFORE ACCESSING OR USING OUR WEBSITE. BY ACCESSING OR USING OUR WEBSITE, YOU AGREE TO BE BOUND BY THE TERMS AND CONDITIONS SET FORTH BELOW. IF YOU DO NOT WISH TO BE BOUND BY THESE TERMS AND CONDITIONS, YOU MAY NOT ACCESS OR USE OUR WEBSITE. IF YOU DO NOT UNDERSTAND THESE TERMS AND CONDITIONS, DO NOT USE OUR WEBSITE. WE MAY MODIFY THIS AGREEMENT AT ANY TIME WITHOUT INDIVIDUAL, SPECIFIC NOTICE TO YOU, AND SUCH MODIFICATIONS SHALL BE EFFECTIVE IMMEDIATELY UPON POSTING OF THE MODIFIED AGREEMENT ON OUR WEBSITE. YOU AGREE TO REVIEW THE AGREEMENT PERIODICALLY TO BE AWARE OF SUCH MODIFICATIONS AND YOUR CONTINUED ACCESS OR USE OF OUR WEBSITE AFTER SUCH NOTICE SHALL BE DEEMED YOUR CONCLUSIVE ACCEPTANCE OF THE MODIFIED AGREEMENT, INCLUDING ANY AND ALL MODIFICATIONS, ADDITIONS, DELETIONS, OR OTHER CHANGES.

OUR WEBSITE AND CONTENT ARE PROVIDED ON AN ‘AS IS’ BASIS WITHOUT ANY WARRANTIES OF ANY KIND. OUR WEBSITE AND ITS SUPPLIERS, TO THE FULLEST EXTENT PERMITTED BY LAW, DISCLAIM ALL WARRANTIES, INCLUDING (BUT NOT LIMITED TO) THE WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT OF THIRD PARTIES RIGHTS, AND THE WARRANTY OF FITNESS FOR PARTICULAR PURPOSE. OUR WEBSITE AND ITS SUPPLIERS MAKE NO WARRANTIES ABOUT THE ACCURACY, RELIABILITY, COMPLETENESS, OR TIMELINESS OF THE CONTENT, SERVICES, SOFTWARE TEXT, GRAPHICS, AND LINKS.

By using this website, you agree to obey these Terms of Service and Conditions of Use. Please read them carefully.

Our Complete Accommodation website (and other “internal” websites stemming from it, such as specific membership sites or webpages pertinent to the main website or weblog) is an online (and, periodically, offline) information service and is subject to your compliance with the terms and conditions set forth below (all parts and parties collectively referred to as our website).

Any other policies, notices, or other legal/administrative pages contained in our website are necessarily incorporated into these Terms of Service and Conditions of Use. This may include, without limitation, a DMCA Policy, Privacy Policy, Disclaimer, Copyright Notice, Anti-Spam Policy, and FTC Compliance Policy.

You agree to obey all applicable laws and regulations regarding your use of our Complete Accommodation website and the content and materials provided in it.

Our website is an independent, stand-alone entity that has no relationship, connection, or affiliation whatsoever with any company, person, outfit, organization, or group mentioned herein, even if such name appears in our website name, domain, URL, or otherwise. You should assume no other party, by mere mention of their name, has endorsed anything you see here. The aim is simply to provide useful resources for our readers, some of which we may be compensated for. You should simply assume at all times we are being compensated and, while that may not prompt us to make unsound recommendations, you should always be responsible for your own financial decisions, be it investing, purchasing, donating, or otherwise.

1. Copyright, Licenses and Idea/User Submissions.

The following describes the Copyright Notice for our website.

The entire contents of our website are protected by intellectual property law, including international copyright and trademark laws. The owner of the copyrights and/or trademarks are our website, and/or other third party licensors or related entities.

You do not own rights to any article, book, ebook, document, blog post, software, application, add-on, plugin, art, graphics, images, photos, video, webinar, recording or other materials viewed or listened to through or from our Complete Accommodation website or via email or by way of protected content in a membership site. The posting of data on our website, such as a blog comment, does not change this fact and does not give you any right in the data. You surrender any rights to your content once it becomes part of our website.

YOU MAY NOT MODIFY, COPY, REPRODUCE, REPUBLISH, UPLOAD, POST, TRANSMIT, OR DISTRIBUTE, IN ANY MANNER, THE CONTENT ON OUR WEBSITE, INCLUDING TEXT, GRAPHICS, CODE AND/OR SOFTWARE. You must retain all copyright and other proprietary notices contained in the original content on any copy you make of the content. You may not sell or modify the content or reproduce, display, publicly perform, distribute, or otherwise use the content in any way for any public or commercial purpose. The use of paid content on any other website or in a networked computer environment for any purpose is prohibited. If you violate any of the terms or conditions, your permission to use the content automatically terminates and you must immediately destroy any copies you have made of the content.

You are granted a nonexclusive, nontransferable, revocable license to use our website only for private, personal, noncommercial reasons. You may print and download portions of material from the different areas of the website solely for your own non-commercial use, provided that you agree not to change the content from its original form. Moreover, you agree not to modify or delete any copyright or proprietary notices from the materials you print or download. Also note that any notice on any portion of our website that forbids printing & downloading trumps all prior statements and controls.

As a user, you agree to use the products and services offered by our website in a manner consistent with all applicable local, state and federal laws and regulations. No material shall be stored or transmitted which infringes or violates the rights of others, which is unlawful, obscene, profane, indecent or otherwise objectionable, threatening, defamatory, or invasive of privacy or publicity rights.

Our Complete Accommodation website prohibits conduct that might constitute a criminal offense, give rise to civil liability or otherwise violate any law. Any activity that restricts or inhibits any other user from using the services of our website is also prohibited. Unless allowed by a written agreement, you may not post or transmit advertising or commercial solicitation on our website.

You agree to grant to our website a non-exclusive, royalty-free, worldwide, irrevocable, perpetual license, with the right to sub-license, to reproduce, distribute, transmit, create derivative works of, publicly display and publicly perform any materials and other information (including, without limitation, ideas contained therein for new or improved products and services) you submit to any public areas of our website (such as bulletin boards, forums, blog, and newsgroups) or by e-mail to our website by all means and in any media now known or hereafter developed. You also grant to our website the right to use your name in connection with the submitted materials and other information as well as in connection with all advertising, marketing and promotional material related thereto. You agree that you shall have no recourse against our website for any alleged or actual infringement or misappropriation of any proprietary right in your communications to our website.

Trademarks

Publications, products, content or services referenced herein or on our website are the exclusive trademarks or servicemarks of our Complete Accommodation website or related parties. Other product and company names mentioned in our website may be the trademarks of their respective owners.

Links to Our Website

You may provide links to our website, provided you do not change, remove, or obscure the copyright notice or other notices on our website. Your website or other source of links must not engage in illegal or pornographic activities. Finally, you may link provided you understand that you must stop linking to our website immediately upon request by our website.

2. Use of our website.

You agree, acknowledge, and accept that we are not trained professionals and do not purport to render professional or expert advice in any arena.

Data contained on or made available through our Complete Accommodation website is not intended to be, and does not constitute, legal advice. Our website, and your use of it, does not create an attorney-client relationship. We do not warrant or guarantee the accuracy, adequacy, or recency of the data contained in or linked to our website.

Data contained on or made available through our website is not intended to be, and does not constitute, medical or health advice. Our website, and your use of it, does not create a physician-patient relationship. We do not warrant or guarantee the accuracy, adequacy, or recency of the data contained in or linked to our website.

Data contained on or made available through our website is not intended to be, and does not constitute, financial/investing advice. Our website, and your use of it, does not create an advisor-client relationship. We do not warrant or guarantee the accuracy, adequacy, or recency of the data contained in or linked to our website.

Your use of our Complete Accommodation website or materials linked to our website is completely at your own risk. You should not act or depend on any data on our website, where applicable, without seeking the counsel of a competent lawyer licensed to practice in your jurisdiction for your particular legal issues. You should not act or depend on any data on our website, where applicable, without seeking the counsel of a competent physician licensed to practice in your jurisdiction for your particular medical issues. You should not act or depend on any data on our website, where applicable, without seeking the counsel of a competent financial advisor licensed to practice in your jurisdiction for your particular financial needs and issues.

We may make changes to the features, functionality or content of our website at any time. We reserve the right in our sole discretion to edit or delete any data appearing on our website.

Your Duty To Other Users

Your use of our website is for your own personal, non-commercial benefit. In no way are you to leverage our website in a way that mines for the personal information of other, whether in blog comments or otherwise, for your own use or for the benefit of others. This includes, but is not limited to, spam (unsolicited commercial email).

If you inadvertently obtain personal information about other users, you shall not share this with anyone else.

Restricted access

Access to certain areas of our Complete Accommodation website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion.

If we provide you with a user ID (username) and password to enable you to access restricted areas of our website or other content or services, you must ensure that that user ID and password is kept confidential. You may not share your user ID and/or password with anyone for any reason, either directly or indirectly. You accept responsibility for all activities that occur under your user ID or password.

We may disable your user ID and password at our sole discretion or if you breach any of the policies or terms governing your use of our Complete Accommodation website or any other contractual obligation you owe to us.

Third-Party Products/Services

You understand that, except for information, products or services clearly identified as being supplied by our website, our website does not operate, control or endorse any information, products or services on the Internet in any way. Except for information identified by our website as such, all information, products and services offered through our website or on the Internet generally are offered by third parties that are not affiliated with our website, and we may be compensated.

Viruses, etc.

You also understand that our Complete Accommodation website cannot and does not guarantee or warrant that files available for downloading through our website will be free of infection or viruses, worms, Trojan horses or other code that manifest contaminating or destructive properties. You are responsible for implementing sufficient procedures and checkpoints to satisfy your particular requirements for accuracy of data input and output, and for maintaining a means external to our website for the reconstruction of any lost data.

Assumption of Risk

YOU ASSUME TOTAL RESPONSIBILITY AND RISK FOR YOUR USE OF OUR WEBSITE AND THE INTERNET. OUR WEBSITE PROVIDES OUR WEBSITE AND RELATED INFORMATION “AS IS” AND DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER (INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR NONINFRINGEMENT, OR THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) WITH REGARD TO THE PRODUCT OR SERVICE, ANY MERCHANDISE INFORMATION OR SERVICE PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY, AND OUR WEBSITE SHALL NOT BE LIABLE FOR ANY COST OR DAMAGE ARISING EITHER DIRECTLY OR INDIRECTLY FROM ANY SUCH TRANSACTION. IT IS SOLELY YOUR RESPONSIBILITY TO EVALUATE THE ACCURACY, COMPLETENESS AND USEFULNESS OF ALL OPINIONS, ADVICE, SERVICES, MERCHANDISE AND OTHER INFORMATION PROVIDED THROUGH THE SERVICE OR ON THE INTERNET GENERALLY. OUR WEBSITE DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE OR THAT DEFECTS IN THE SERVICE WILL BE CORRECTED.

YOU UNDERSTAND FURTHER THAT THE PURE NATURE OF THE INTERNET CONTAINS UNEDITED MATERIALS SOME OF WHICH ARE SEXUALLY EXPLICIT OR MAY BE OFFENSIVE TO YOU. YOUR ACCESS TO SUCH MATERIALS IS AT YOUR RISK. OUR WEBSITE HAS NO CONTROL OVER AND ACCEPTS NO RESPONSIBILITY WHATSOEVER FOR SUCH MATERIALS YOU MIGHT SOMEHOW ACCESS.

Limitation of Liability

The content may contain inaccuracies or typographical errors. Our Complete Accommodation website makes no representations about the accuracy, reliability, completeness, or timeliness of the content or about the results to be obtained from using our website or the content on it. Use of our website and the content is at your own risk. Changes are periodically made to our website, and may be made at any time.

OUR WEBSITE DOES NOT WARRANT THAT OUR WEBSITE WILL OPERATE ERROR-FREE OR THAT OUR WEBSITE AND ITS SERVER ARE FREE OF COMPUTER VIRUSES AND OTHER HARMFUL GOODS OR CONDITIONS. IF YOUR USE OF OUR WEBSITE OR THE CONTENT RESULTS IN THE NEED FOR SERVICING OR REPLACING EQUIPMENT OR DATA, OUR WEBSITE IS NOT RESPONSIBLE FOR THOSE COSTS.

Express Disclaimer of Consequential Damages

IN NO EVENT WILL OUR WEBSITE, ITS SUPPLIERS, OR ANY THIRD PARTIES MENTIONED AT OUR WEBSITE BE LIABLE FOR (I) ANY INCIDENTAL, CONSEQUENTIAL, INDIRECT OR OTHER DAMAGES (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR INFORMATION, AND THE LIKE) ARISING OUT OF THE USE OF OR INABILITY TO USE THE SERVICE, OR ANY INFORMATION, OR TRANSACTIONS PROVIDED ON THE SERVICE, OR DOWNLOADED FROM THE SERVICE, OR ANY DELAY OF SUCH INFORMATION OR SERVICE. EVEN IF OUR WEBSITE OR ITS AUTHORIZED REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, OR (II) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THE SERVICE AND/OR MATERIALS OR INFORMATION DOWNLOADED THROUGH THE SERVICE.

BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH STATES, LIABILITY IS LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW, RESULTING IN THE SMALLEST DOLLAR AMOUNT PERMITTED FOR THE AGGREGATE LIABILITY FOR BOTH OUR WEBSITE AND AFFILIATED PARTIES FOR A CLAIM DERIVING FROM OR RELATED TO OUR WEBSITE. THIS IS IN PLACE OF ANY AND ALL OTHER REMEDIES OTHERWISE AVAILABLE.

Links to Other Websites.

Our website contains links to third party Websites. Our Complete Accommodation website makes no representations whatsoever about any other website which you may access through this one or which may link to this website. When you access a website from our website, please understand that it is independent from our website, and that our website has no control over the content on that website. These links are provided solely as a convenience to you and not as an endorsement by our website of the contents on such third-party Websites. Our website is not responsible for the content of linked third-party Websites and does not make any representations regarding the content or accuracy of material on such third party Websites. If you decide to access linked third-party Websites, you do so at your own risk. We do not necessarily endorse, recommend, suggest or otherwise make any overture or prompt for action regarding any product or service offered. You should assume we are compensated for any purchases you make. Again, any income claims should be construed as atypical results and you assume the risk that inferior results obtain, including losses, for which we carry no responsibility or liability.

User Submissions

As a user of our Complete Accommodation website, you are responsible for your own communications and are responsible for the consequences of their posting. You must not do the following things: post material that is copyrighted, unless you are the copyright owner or have the permission of the copyright owner to post it; post material that reveals trade secrets, unless you own them or have the permission of the owner; post material that infringes on any other intellectual property rights of others or on the privacy or publicity rights of others; post material that is obscene, profane, defamatory, threatening, harassing, abusive, hateful, or embarrassing to another user of our website or any other person or entity; post a sexually-explicit image; post advertisements or solicitations of business; post chain letters or pyramid schemes; or impersonate another person.

Our website does not represent or guarantee the truthfulness, accuracy, or reliability of any communications posted by other users of our website or endorse any opinions expressed by users of our website. You acknowledge that any reliance on material posted by other users of our website will be at your own risk.

Our Complete Accommodation website does not necessarily screen communications in advance and is not responsible for screening or monitoring material posted by users of our website. If observed by our website and/or notified by a user of communications which allegedly do not conform to this agreement, our website may investigate the allegation and determine in good faith and its sole discretion whether to remove or request the removal of the communication. Our website has no liability or responsibility to users of our website for performance or nonperformance of such activities. Our website reserves the right to expel users of our website and prevent their further access to our website for violating this agreement or any law or regulation, and also reserves the right to remove communications which are abusive, illegal, or disruptive.

Social Media Warning (Divulgence of Personal & Private Information)

Social media has provided a platform for internet users to disclose much personal information about themselves, in a way that seems innocuous, if not proper and expected. However, more than a few folks have already lived to regret personal information that was shared either by them or others. This has long been true of simple email. It is exponentially true of social websites and applications for social media on any other website, including this one. You are cautioned against carelessly disclosing information.

3. Indemnification.

You agree to indemnify, defend and hold harmless our Complete Accommodation website, its members, officers, directors, employees, agents, licensors, suppliers and any third party information providers to our website from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any use of our website or violation of this Agreement (including negligent or wrongful conduct) by you or any other person accessing our website.

4. Third Party Rights.

The provisions of paragraphs 2 (Use of the Service), and 3 (Indemnification) are for the benefit of our website and its owners, officers, directors, employees, agents, licensors, suppliers, and any third party information providers to the Service. Each of these individuals or entities shall have the right to assert and enforce those provisions directly against you on its/their own behalf.

5.Term; Termination.

We reserve the right to investigate complaints or reported violations of these Terms of Service and Conditions of Use and to take any action we deem appropriate, including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any data necessary or appropriate to such persons or entities relating to your profile, email addresses, usage history, IP addresses and traffic data.

This Agreement, in whole or in part, may be terminated by Complete Accommodation without notice at any time for any reason. The provisions of paragraphs 1 (Copyright, Licenses and Idea Submissions), 2 (Use of the Service), 3 (Indemnification), 4 (Third Party Rights), 6 (Hiring an Attorney / No Attorney-Client Relationship), and 7 (Miscellaneous) shall survive any termination of this Agreement, in whole or in part.

6. Hiring an Investment Advisor, Attorney, or Medical or Other Professional / No Attorney-Client Relationship or Fiduciary Capacity.

Choosing a lawyer, doctor, or investment advisor is a serious matter and should NOT be based solely on data contained on our website or in advertisements.

The law is constantly changing and the data may not be complete or accurate depending on your particular legal issue. Each legal issue depends on its individual facts and different jurisdictions have different laws and regulations. This is why you should seriously consider hiring licensed, professional counsel in your jurisdiction.

Medical issues are complex, and can often stem from both organic and psychological factors. Never should a website be used as a source of diagnosing or treating medical problems.

Financial matters are highly individualistic. Risk tolerance is just one factor to consider before making any investments or financial decisions. For these, and other, reasons, you should look to the guidance of a trained professional, not a website.

You may send us email, but in no instance will this communication in any way be construed as initiating an attorney-client relationship, or other professional relationship, and so the contact should not include confidential or sensitive data because your communication will not be treated as privileged or confidential.

7.Miscellaneous.

Governing Law

This Agreement shall treated as though executed, set in force, and performed in the State of Hampshire. Accordingly, it shall be governed and construed in accordance with the laws of Hampshire in terms of those applicable to agreements, without regard to conflict of law principles.

Disputes

Any cause of action by you with respect to our Complete Accommodation website must be instituted within one (1) year after the cause of action arose or be forever waived and barred. All actions shall be subject to the limitations set forth in these Terms of Service and Conditions of Use. Any legal claim arising out of or relating to these Terms of Service and Conditions of Use or our website, excluding intellectual property right infringement and other claims by us, shall be settled confidentially through mandatory binding arbitration per the American Arbitration Association commercial arbitration rules. The arbitration shall be conducted in Hampshire. Each party shall bear one half of the arbitration fees and costs incurred, and each party shall bear its own lawyer fees. All claims shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party.

Modification

Neither the course of conduct between the parties nor industry trade practice shall act to modify any provision of this Agreement.

Assignability

Our website may assign its rights and duties under this Agreement to any party at any time without notice to you.

Contra Preferentum

The language in these Terms of Service and Conditions of Use shall be interpreted as to its fair meaning and not strictly for or against any party. Any rule of construction to the effect that ambiguities are to be resolved against the drafting party (i.e. – “contra preferentum”) shall not apply in interpreting these Terms of Service and Conditions of Use, as the Agreement shall be construed as having been co-authored by the parties.

Severability

Should any part of these Terms of Service and Conditions of Use be held invalid or unenforceable, that portion shall be construed as much as possible consistent with applicable law and severability shall apply to the remaining portions, so that they remain in full force and effect.

This Agreement Prevails

To the extent that anything in or associated with our website is in conflict or inconsistent with these Terms of Service and Conditions of Use, these Terms of Service and Conditions of Use shall take precedence.

Waiver

Our failure to enforce any provision of these Terms of Service and Conditions of Use shall not be deemed a waiver of the provision nor of the right to enforce the provision.

Our rights under these Terms of Service and Conditions of Use shall survive any termination of this agreement.

Any rights not expressly granted herein are reserved to Complete Accommodation.

CHANGE NOTICE: As with any of our administrative and legal notice pages, the contents of this page can and will change over time. Accordingly, this page could read differently as of your very next visit. These changes are necessitated, and carried out by Complete Accommodation, in order to protect you and our Complete Accommodation website. If this page is important to you, you should check back frequently as no other notice of changed content will be provided either before or after the change takes effect.

COPYRIGHT WARNING: The legal notices and administrative pages on this website, including this one, have been diligently drafted by an attorney. We at Complete Accommodation have paid to license the use of these legal notices and administrative pages on Complete Accommodation for your protection and ours. This material may not be used in any way for any reason and unauthorized use is policed via Copyscape to detect violators.